120 minute custom support package during normal business hours to be used in one session.

To request normal business hours support, purchase this package and indicate in the order notes your 1st, 2nd, 3rd choices for your 120 minute time slot.

Video Storm will respond with a time slot appointment for your approval. Please note that we cannot guarantee we can match your requested time slots. Respond via email to accept and schedule your support.

Live technical support is provided using the TeamViewer screen sharing tool. Please download our TeamViewer quick support tool prior to your time slot. Internet connection is required.

This 2 hour custom support package must be used in one (1) single session and cannot be split up for later use. While we strive to provide the best support, not all issues can be resolved (i.e. bugs, third party product usage & failures, network issues, hardware failure, etc). Our support will use our best efforts and professional skill, we cannot guarantee specific outcomes or that the system will be error-free after the support call. This service is non-refundable. Any change to the assigned support time slot must be made at least 48 hours in advance.

New Promo: $151 off